Topic
Getting started
What we need from you, and what happens after you start a project.
Help center
How can we help?
The essentials on how Craftura works. If you don't find your answer here, start a project and ask us directly — we're a small studio and we read everything.
Topic
Reviews & changes
How the live preview works and how to request edits in plain language.
Topic
Domains & email
What's included at launch and how your domain and email get connected.
Topic
Billing
How pricing and payments work, and what happens before anything is charged.
Topic
Your account
The client portal, where you'll track your project once it's live.
Topic
Contact us
Reach a human when you need one — we're happy to help.
Questions
Frequently asked.
Is this a website builder I have to use myself?
No. Craftura is done-for-you. We design, write, and build your multipage site; you review a live preview and ask for changes in plain language.
What do I actually get?
A real multipage website built for your business, a live preview to review before launch, and your own domain and email included when you go live.
How do changes work?
After you see the preview, you request changes in plain language. The team revises design and copy until the site reflects your business.
How long does it take?
Timelines depend on the scope of your site. You'll get a clear sense of timing when you start a project — we don't quote a number here we can't promise.
How do I get in touch?
Start a project and you'll have a direct line to the studio. A dedicated support address will be listed here as we grow.
Still stuck? Start a project and we'll pick it up from there.
